Privacy Policy for Verlin Services

Last Updated: Sep 1, 2025

Verlin UG (haftungsbeschränkt) ("us", "we", or "our") operates the https://verlin.ai website and the Verlin mobile and web applications (collectively, the "Service"). This policy explains our practices regarding the collection, use, and disclosure of your data.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Scope of this Policy

This Privacy Policy applies to information we collect when you use our Service, which includes:

  • Our public website (verlin.ai and its subdomains).
  • Our real-time translation and transcription applications used for events.
  • Communications with us, such as support inquiries.

2. Information We Collect

We collect information necessary to provide and improve our Service. The types of data depend on your interaction with us.

Information You Provide to Us

  • Account Information: When you register for an account (e.g., as an event organizer or participant), we collect your username and email address.
  • Communications: If you contact us directly, we may receive additional information you choose to provide.

Information Collected During Service Use

  • Audio and Text Data: The core function of our Service is to process audio for real-time transcription and translation. We collect audio data only when you actively use a microphone or system audio capture feature. This data is processed ephemerally to generate text transcripts and translations.
  • Usage Data: We automatically collect information about your interactions with our Service, such as IP address, browser type, pages visited, and session duration. This helps us understand usage patterns and improve service performance.
  • Device Information: We may collect a unique identifier for your device to maintain a secure and stable connection to our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Service: To deliver our core services, including user authentication, real-time transcription and translation, and account management.
  • To Improve and Personalize the Service: To monitor performance, diagnose technical issues, analyze trends, and enhance the features and usability of our Service.
  • For Security and Compliance: To protect against fraud, secure our platform, and comply with legal obligations, including our duties under the GDPR.
  • To Communicate with You: To respond to your inquiries, send you important service-related notices, and provide customer support.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following limited circumstances:

  • With Service Providers: To provide our core translation and text-to-speech features, we send audio data and text to our cloud service providers like Microsoft Azure and such. These providers are contractually bound to process data only on our behalf and for the purpose of delivering the requested service.
  • For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to protect the rights, property, or safety of Verlin, our users, or the public.

5. Data Retention and Security

  • Retention: We retain your account information for as long as your account is active or as needed to provide you with services. Audio data is processed ephemerally for real-time functionality and is not stored long-term on our servers.
  • Security: We implement industry-standard security measures, including TLS encryption for all data in transit, to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure.

6. Your Data Rights and Choices

In accordance with applicable law, including the GDPR, you have rights regarding your personal data.

  • Account Deletion: We provide a straightforward way for you to request the deletion of your account and associated data. You can initiate this request from within our applications or via the web. For detailed instructions, please visit our Account Deletion Page.
  • Access and Correction: You may have the right to access and update your account information through your account settings.

7. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: